mcwapp Terms and Conditions
Please read these terms and conditions carefully before using the mcwapp platform. By registering, you are considered to have accepted these terms.
Table of Contents
General Terms
mcwapp operates an online betting and casino platform for users in Bangladesh. These terms apply to all services, games, bonuses, and financial transactions.
- These terms apply to all services provided through the mcwapp website and application.
- By registering on the platform, you confirm that you have fully read and accepted these terms.
- mcwapp reserves the right to make changes to its services at any time without prior notice.
- If you disagree with any term, close your account immediately and stop using the platform.
- These terms are written in Bengali and constitute the final, legally binding document.
Eligibility and Age Requirement
To create an account and use mcwapp's services, you must meet the eligibility criteria below. Accounts belonging to ineligible persons may be cancelled at any time and deposited funds may be forfeited.
Registration and participation on mcwapp is strictly prohibited for anyone under the age of 21. We may request proof of identity to verify your age.
- You must be at least 21 (twenty-one) years of age.
- You must be a legal resident of Bangladesh.
- You must have an active Bangladeshi mobile number and a bank or mobile banking account.
- You must register under your own name — opening an account on behalf of another person is prohibited.
- Residents of areas where online gaming is legally prohibited may not use this service.
Account Registration and Security
Only one account per person is permitted on mcwapp. Creating multiple accounts is prohibited and may result in forfeiture of bonuses.
Information Required at Registration
- Your real name, date of birth, and national identity number must be provided accurately.
- An active and valid Bangladeshi mobile number must be provided.
- Providing false or incorrect information will result in account closure and forfeiture of all balances.
Account Security
- Keep your login details (ID and password) completely confidential.
- Allowing anyone else to use your account is strictly prohibited.
- If you notice any suspicious activity, notify our support team immediately.
- The user is solely responsible for the security of their account.
Deposit and Withdrawal Terms
All financial transactions are conducted in Bangladeshi Taka (BDT / ৳). mcwapp ensures secure and fast payment methods.
Deposit
- The minimum deposit amount is ৳200, for all methods.
- Accepted payment methods: bKash, Nagad, Rocket, and bank transfer.
- Deposits will only be accepted from an account registered in your own name — third-party payments will not be accepted.
- Deposits are generally credited to your account instantly.
Withdrawal
- The minimum withdrawal amount is ৳800.
- Withdrawal processing typically takes between 30 minutes and 3 hours.
- Withdrawals will only be sent to a verified mobile banking or bank account in your own name.
- Large withdrawals may be delayed until KYC verification is completed.
- mcwapp reserves the right to hold withdrawals for investigation in cases of suspicious transactions.
Bonus and Promotion Terms
mcwapp offers various types of bonuses and promotions. Each bonus has its own terms that must be read carefully.
- The welcome bonus applies only to first-time registrants making their first deposit.
- Bonus funds cannot be withdrawn unless the wagering requirement for each bonus is met.
- Attempting to claim bonuses using multiple accounts or false information will result in account closure.
- Unused bonuses will be automatically cancelled after they expire.
- mcwapp reserves the right to modify or cancel any bonus program.
- VIP cashback and other promotional offers are governed by separate terms.
Betting Rules and Game Policies
All betting and gaming activities on mcwapp are governed by specific rules. In the event of any dispute, mcwapp's decision will be considered final.
- The outcome of each game or bet is determined by an independent random number generator (RNG) or a live dealer.
- If a technical error occurs during a bet, mcwapp reserves the right to void the bet.
- Placing bets using insider information about an event is prohibited.
- mcwapp reserves the right to set or change betting limits at any time.
- In any game-related dispute, server records will be treated as the final evidence.
- For sports betting, winning bets will only be confirmed after the official result is announced.
Prohibited Activities
Any of the following activities are strictly prohibited on mcwapp. Involvement in such activities will result in account termination and forfeiture of balances.
- Creating multiple accounts to claim bonuses or benefits.
- Using software, bots, or automated systems to play games or place bets.
- Exploiting game bugs or technical issues.
- Using the platform for money laundering or processing illegal funds.
- Attempting to gain unauthorised access to another user's account.
- Making deposits or withdrawals using third-party payment methods.
- Harassing or intimidating any staff member or user of the platform.
Responsible Gaming Policy
mcwapp believes in responsible gaming. We want all our users to enjoy our platform safely and in good health.
- Enjoy gaming for entertainment — do not treat it as a source of income.
- Set daily, weekly, or monthly deposit limits for yourself.
- Avoid the urge to place more bets in an attempt to recover losses.
- If you experience gaming problems, contact us to take a temporary break or permanently exclude yourself.
- If you need help, visit our Responsible Gaming page for more information.
Privacy and Data Protection
Protecting your personal information is our top priority. mcwapp uses SSL encryption and modern data protection measures.
- Your registration information will be used solely for the purpose of providing services.
- Information will not be disclosed to third parties without a legal obligation or court order.
- All financial and personal information is stored in encrypted form.
- For more details, please see our Privacy Policy.
Service Suspension & Account Closure
In the following circumstances, mcwapp reserves the right to temporarily or permanently suspend or close any account without prior notice.
- In case of a violation of the terms and conditions.
- If fraudulent or suspicious activity is detected.
- If identity verification fails or false information is provided.
- For system maintenance or legal reasons.
- At the user's own request.
Limitation of Liability
mcwapp provides its services on an "as is" basis. mcwapp will not be held liable for the following.
- Internet disconnection or a game being interrupted mid-session due to technical reasons.
- Transaction delays caused by third-party payment gateways.
- Losses resulting from unauthorized access to a user's account.
- Financial losses from gaming — gaming carries risk and all users participate at their own responsibility.
- Circumstances beyond our control (Force Majeure).
Right to Amend Terms and Conditions
mcwapp reserves the right to change these terms and conditions at any time.
- A notice will be published on the website for significant changes.
- Continued use of the platform after changes have been made will be considered acceptance of the new terms and conditions.
- The date of the latest update will be noted at the top of the page.
- It is the user's responsibility to check this page regularly.
Contact & Support
If you have any questions about these terms and conditions, please get in touch with us.
- Live Chat: 24/7 live chat support is available in Bengali.
- Email: [email protected]